Last Updated: March 11, 2026
Freytag's Florist ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when visiting or making purchases through www.freytagsflorist.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information when you:
Place an order
Create an account
Subscribe to email or SMS marketing
Contact customer service
Submit forms on our website
Personal information we collect may include:
Name
Email address
Phone number
Billing and shipping address
Order information
Account login information
Payment Processing
All online payments are securely processed through Braintree, a third-party payment processor.
Freytag’s Florist does not store credit card information on our servers. Payment information is transmitted securely to Braintree using encrypted technology.
Braintree Privacy Policy:
https://www.braintreepayments.com/legal/privacy
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring websites
This information helps us analyze website performance and improve the user experience.
Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to:
Maintain shopping cart functionality
Remember user preferences
Analyze website traffic
Measure advertising performance
Deliver relevant advertisements
These technologies may also be used to deliver advertising tailored to your interests based on your browsing activity.
You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
Analytics and Advertising Services
We use third-party tools to analyze interactions with our website and serve relevant advertisements. These providers include, but are not limited to:
Google Analytics & Google Ads
Used to analyze website performance and display advertisements based on your interests.
Google Privacy Policy:
https://policies.google.com/privacy
Meta (Facebook / Instagram)
Used to measure advertising effectiveness and personalize your experience on social media platforms.
Meta Privacy Policy:
https://www.facebook.com/privacy/policy
Klaviyo
Used to manage email and SMS communications and marketing automation.
Klaviyo may store information such as:
Email address
Name
Purchase history
Website browsing activity
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
SMS / MMS Communications
If you opt in to receive text messages from Freytag’s Florist, we may send messages regarding your orders (confirmations, delivery updates) or marketing promotions (abandoned cart reminders, seasonal offers).
Consent to receive marketing text messages is not a condition of purchase.
Message Details:
Frequency: Message frequency varies
Rates: Message and data rates may apply
Opt-Out: Reply STOP to any message to unsubscribe
Help: Reply HELP for assistance
Privacy: Your mobile number will not be sold or shared with third parties for their own marketing purposes. SMS opt-in data and consent will not be shared with any third parties for their own marketing purposes.
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer service
Send order confirmations and delivery updates
Improve our website and services
Detect fraud and maintain website security
Send marketing communications
If you place an order or create an account on our website, your email address may be used to send order updates, service communications, and marketing emails unless you choose to unsubscribe.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements such as tax and purchase records.
Sharing of Information
Freytag’s Florist does not sell your personal information for monetary consideration.
We may share information with trusted third-party service providers that help us operate our business, including:
Payment processors (Braintree)
Email and SMS providers (Klaviyo)
Advertising and analytics platforms (Google Ads, Meta, Google Analytics)
Website hosting, security, and technology providers
These providers may only use personal information as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our rights, customers, or property.
Data Security
We use reasonable administrative, technical, and physical safeguards, including Secure Socket Layer (SSL) encryption, to protect personal information.
However, no method of transmission over the internet is completely secure.
Your Privacy Rights
Depending on your location, you may have certain privacy rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain types of targeted advertising
California residents may also have the right to opt out of the “sale” or “sharing” of personal information as defined under California privacy law.
To exercise any of these rights, please contact us at:
We aim to honor all privacy requests promptly and in accordance with applicable state laws.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Freytag's Florist
2211 W Anderson Ln
Austin, TX 78757
Phone: 512-371-5640
Email: [email protected]
Website:
https://www.freytagsflorist.com