General

We deliver from 8:00 a.m. until 6:00 p.m. Monday through Saturday. Delivery times may vary during holidays. 

Business deliveries are made before 5:00 p.m.

For funeral or sympathy orders, we coordinate directly with the funeral home to ensure your arrangement is delivered prior to the service. These time-sensitive orders are always handled with the utmost care.

Rush delivery options are available within our local delivery area for an additional charge. These options will be offered during checkout when available.

We begin processing your order as soon as it is received during business hours. Because we work with a nationwide network and place a high priority on timely delivery, it can sometimes be difficult to stop or cancel an order once it has been placed.

Cancellations must be made before your order has been created or designed, and in all cases, within 24 hours of placing your order. Any cancellation requests made after this period cannot be guaranteed and may be subject to a charge.

Most florists make deliveries during normal business hours, typically between 9:00 a.m. and 6:00 p.m. Because we work with florists across the country, we are unable to guarantee delivery requests for a specific time or within an hourly range unless verbally agreed upon.

Requests may be taken for either an AM or PM delivery with verbal confirmation, but they cannot be guaranteed without an additional fee for special delivery.

Please call 512-345-4142 to discuss rush delivery options outside of our local delivery area.

We do not call before delivery, as we feel it ruins the surprise. However, we verify every sympathy and hospital delivery before delivering to ensure accuracy and proper timing. If we arrive and the recipient is not at the address given, we will call the recipient to arrange a successful delivery.

Yes, we are a family owned and operated florist located in Austin, Texas. We deliver to Austin, Round Rock, Lakeway, Cedar Park, Pflugerville, Leander, Manor, Georgetown, and Dripping Springs.

We also deliver nationwide through our trusted network of professional florists.

2211 W Anderson Ln, Austin, TX 78757

All deliveries will be made on the date you requested unless we notify you of any complications.
If your order is within our local delivery area, you’ll receive a delivery confirmation email once your order has been delivered.

For deliveries outside our local delivery area, you can:
Call or text: 512-345-4142
Email: [email protected]

Our customer service team will be happy to provide the latest information on your order status.

For local deliveries, orders must be received by 1:00 p.m. Monday through Friday and by 12:00 p.m. on Saturday for same day delivery.

Out of town orders are usually delivered the same day if they are received by 12:00 p.m. in the recipient’s time zone. We work with a large network of florists across the country and their delivery times may vary. We will contact you with any questions or issues. 

Holiday/peak time delivery cut-off times may vary.

Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery may cause a delay in the scheduled delivery time.

If the recipient is not home when a delivery is attempted, we will call and text the recipient to discuss their delivery. Weather permitting, we will leave the delivery on the doorstep or in another safe location.

If we are unable to reach the recipient and make the decision to leave the delivery on the doorstep on our own, we take full responsibility for the delivery. If there are any issues with the delivery, please contact us at 512-371-5640 or [email protected]

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet. International orders are guaranteed to be delivered within 72 hours but many times are delivered sooner.

Several of our gift items are shipped directly through Federal Express, Airborne, or UPS. At this time, we are unable to ship to PO boxes, hotels, or hospitals. Cut-off times for same-day shipment and available shipping options are clearly marked on the order form for each item. The date your order will be received will depend on the shipping date and the shipping method you select. Items shipped UPS Ground can take 3 to 7 business days, and delivery dates are not guaranteed. Items shipped Overnight or 2-Day are guaranteed to be delivered within that period. Please note that the guaranteed shipping options are based on business days, so an order shipped on a Friday by FedEx 2-Day would be delivered on the following Tuesday.

Due to various seasonal and regional conditions, and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery. In this event, the local florist will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over color. Our goal is your complete satisfaction, rest assured that every effort will be made to provide an arrangement of equal or greater value. If we do not feel that we can accomplish the same look and feel with the available flowers we will contact you to discuss options. 

Deliveries to schools must be placed before 9AM to guarantee same day delivery. Deliveries to students cannot be guaranteed as each school has their own policy on accepting flowers for students. It is recommended that you check with the school administration before placing an order for a student. All school deliveries will be delivered to the office.

We will do our best to hand the delivery directly to the recipient and have them sign for the item, but many businesses require us to deliver to security or the reception area.

Delivery for orders to rural route addresses cannot be guaranteed. We will do our best to find a florist in the delivery area but some areas are not deliverable.

A standard local delivery fee of $16.95 will be added to each order, for each address in our local delivery area. Some areas within our local delivery area may incur delivery fees of $19.95 or other amounts. The amount will be shows at checkout. For deliveries outside of our local delivery area a service charge of $8.95 will be charged as well as a $10.00 delivery that is given to the delivering florist. This fee may vary but you will be contacted if so.

Rush delivery options may be available for an additional charge during checkout.

If you input special delivery instructions we will not be responsible for the item once the instructions are carried out. Ex: If you tell us to leave the flowers on the door step we will not be responsible once the item is left on the step. We will go above and beyond to deliver your flowers. We appreciate you allowing us to deliver your floral gift and we will treat it with care.

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