We love to hear what our customers have to say. The more you tell us, the better we can do for you. We always welcome your comments.
""I just want to say 'Thanks' for not only the great service, the great easy to use website but also for the awesome quality of your products and the quality of product your partners in areas outside of Austin. I'm a loyal Freytag's customer and I greatly appreciate the value I receive for my money for both the purchases I make for my company and the personal purchases I make.
"Sarah received her flowers and said she cried when she saw them they were so beautiful. She said the deliveryman was very nice and offered to place them inside for her since she recently had hip surgery.
Thanks so much for making her day -your suggestion for the arrangement was perfect."
"You guys ROCK!!! I checked 1-800-flowers first and they could not deliver until next TUESDAY, Jan 20th. I almost clicked the 'forever' button there, but I am sure glad I didn't and hunted you all down. You will get all of my business from now on if I get the same excellent service on my next order.
Thank you most appreciatively,"
"This will be my 3rd order with ya'll in the past few months. As I have mentioned before, I am a certified Master Florist and it takes a lot to impress me (I'm sure you can relate ;-) but your work has been amazing! Please make sure this most recent order to C is truly extraordinary! I just her her some from you on Friday, too. (She loved those!) Please make these "pop" just as much! She is a very important person in my world and I plan on using your services for many years to come. Thank you,"
"I want to thank you for the spray that y'all did for my brother's services. I was beautiful and just what we had in mind when I placed the order by phone. The person taking the order (sorry, I can't remember her name) was very nice and accommodating. I just completed and submitted a favorable review on the Insider Pages website and I'll see if I can find others to post a review on."
"Love the new web site and the feeling of being a part of the Freytag family. I have been a customer for years and you are above all the other florists out there. I never have to worry or be concerned if I will be satisfied....always have been. Thank you to all of you....you all make it work!! Good job!"
This is to Jessica and Eve and the rest of your amazing crew. Your timing was impeccable.I was trying to send a floral arrangement to family friends who are dear to my heart. Little did I know when I placed the order at 8:00AM that the family would be headed out of town for the services that morning. It's challenging to make everything fall into place but your proficient and helpful staff took care of my order like it was the only one that mattered.
Thanks for being the best at what you do!
PS The delivery confirmation email is an incredible feature, even though I had to call and verify anyway out of concern from another family member."
""THANK YOU! Tony B, my fiance, had a dozen roses delivered to me yesterday and they were beautiful yesterday but, today they smell and look absolutely awesome!!!
I use to work with Leah J at Dell so, have heard of the Freytag family so, THANK THANK you for making not only my day GREAT but, my co-workers commented on how beautiful they are and what a great fragrance they had as well.
Thank you to whomever put the arrangement together that was delivered to Kelly T at Apple yesterday!
""Yall are awsome ,i ordered the flowers @ 9pm last night and my girlfriend got the flowers when she got to her salon this mourning . she loved them!!Each time i have got flowers sent to her from freytags its been perfect.well worth a small cost for the reaction i get thank you.""
"My mom called me after her flowers were delivered. She said they are the most beautiful flowers she's ever seen. This is a really difficult day for her so thank you very much for delivering them early in the day and for giving her something that made her smile. I really appreciate it!!"
I was told that the fruit is very tasty & ripe – they are quite pleased with the basket.
I’ll definitely go to your website & post a review.
Wanted you to know ahead of time how well received it was & how much I appreciate the great job you did.
"Thank you so very much my flowers were just beautiful and I will be calling you whenever I need to send flowers to my friends and relatives. Virginia. PS Have a great Thanksgiving and a Merry X'mas May God Bless U"
"Dear Chad and Ken,
I spoke with Chad this morning, but cannot get over the donated goods that are sitting in my office!!!!!
The Austin Chapter-NFL Alumni is very appreciative of your support for our Charity Partner, CASA of Travis County.
CASA is the beneficiary of our Klays for Kids Sporting Clays event 10/22/2010.
Your generosity adds a new and exciting dimension to our Mission, 'Caring for Kids'!
Austin-NFLA Board of Directors"
"Dear AMAZING FREYTAG FLOWER PEOPLE,
I just wanted to take a moment to thank you for the beautiful flowers I received on 9/19/2011 (I took those pictures yesterday 10/6/11; the flowers still look that good!!) The flowers have been INCREDIBLE! I have NEVER seen or experienced flowers that have lasted this long! You guys are WONDERFUL and I will never hesitate to use your service or recommend your company to others!
Thank you thank you thank you!
P.S. These flowers were sent from your 2211 West Anderson Lane, Austin Texas 78757 store ?"
"A quick note to advise that J was thrilled with her flowers. Thanks so much to you and all Freytag staff for your great work! You’re all real pros!
All the best,
I would like to thank a lady named Danielle. I was trying to send flowers and a gift card from Sunglass Hut to my best friend for her birthday. I am in Massachusetts working and Danielle bent over backwards to help me out..
Customer service is a fading art,,, I would like to say thank you to her and next time I send flower I will definitely use Freytag's